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Borough of Barnet's NHS Audiology Provider Since 2018

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NHS Audiology Services London Borough of Barnet

Do you or your loved ones suffer from Hearing Loss?

If you suffer with age-related hearing loss then we are here to help. We are committed to improving the hearing healthcare in our community. We have been providing NHS hearing aids in the Borough of Barnet since 2018

Anyone suffering with age-related hearing loss is entitled to an NHS-funded (free) hearing assessment and NHS-funded (free) hearing aids. Please see our branches below. (Housebound patients may access our domiciliary service.)

Our Locations in Borough of Barnet

Only available for those patients whose GP is located within the London Borough of Barnet.

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Hammerson House,
Wohl Campus, Medical Consulting Rooms, 50A Bishops Ave,
London N2 0BE

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5 Hoop Lane, Golders Green, London NW11 8JR

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Jethro Pharmacy (Consulting Rooms) 120 Golders Green Rd,
London, NW11 8JR

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Millway Medical Practice, Hartley Ave, London NW7 2HX

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St Andrews Medical Practice, 50 Oakleigh Road N., Whetstone London N20 9EX  

Finchley Central Branch
(Opening 2025)

Housebound Patients may access our domiciliary service.
Please contact to arrange.

If you are registered as housebound then please request our domiciliary service.

To access our service you need to satisfy the following criteria.

  1. You suffer with age-related hearing loss.

  2. You are 18+

  3. Your GP is listed below (see drop down 👇)


   
4. Your GP needs to send in a referral to us.

Contact us

We can assist you in this process, so kindly fill the form below and we will contact you with advice on next steps:

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Our NHS Locations in Borough of Barnet

Hammerson House, Wohl Campus, Medical Consulting Rooms, 50A Bishops Ave, London N2 0BE

5 Hoop Lane, London NW11 8JR

Jethro Pharmacy (Consulting Rooms) 120 Golders Green Rd, London, NW11 8JR

Millway Medical Practice, Hartley Ave, London NW7 2HX

St Andrews Medical Practice, 50 Oakleigh Road N., Whetstone London N20 9EX  

Finchley Central Branch - opening soon (March / April 2024)

Housebound Patients may access our domiciliary service. Please fill the form opposite to arrange.

Walk-in NHS Hearing Aid Repairs & Battery/Tubing Supplies

For urgent repairs and battery / tubing supplies, please visit us on any weekday morning between 9.15am and 11.45am at the following location: 5 Hoop Lane, London NW11 8JR. This is a walk-in service.  Please be aware that wait times can vary but are typically less than 15 minutes. All other centres are available by appointment only. (Walk-in services and battery/tubing/dome supplies are free to all NHS hearing aid users that have received their aids from us).

Frequently Asked Questions

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How Do I Book An Appointment as a new patient?

This service is only available to those who have a GP in the London Borough of Barnet area. New patients who would like to access our NHS services need a referral from their GP.  For more information about this service, please email us at audiologicalscience.barnet@nhs.net

Am I entitled to free am I entitled to free aftercare services for my hearing aid?

If we have provided your NHS hearing aids, you are entitled to three years of aftercare from the date your hearing aid was issued. Aftercare includes follow up appointments, replacement batteries/tubes/domes and repairs.

Please visit our walk-in service (see above) for aftercare, or email us at audiologicalscience.barnet@nhs.net if you need an appointment. Our telephone number is 020 8059 9645.

How do I arrange for a Repair or get further Advice?

If you require a repair or need further advice regarding your hearing aid, please visit our walk-in service. See above. 

How do I get new batteries?

If you need new batteries in your first 3 years of use please follow the steps below:
 

1. Please visit us at 5 Hoop Lane, London NW11 8JR on any weekday morning (9.15am-11.45am. We are closed on weekends and Bank Holidays). We will issue you new batteries upon receipt of your old batteries.

2. Alternatively, you may send a stamped, self addressed envelope to Audiological Science, 5 Hoop Lane, London NW11 8JR and we will send the batteries to you. Please quote your NHS number in the letter to us.

Do You Provide A Walk-In Service?

Yes! See Above

Do you provide Invisible Hearing Aids, Rechargeable Hearing Aids or Bluetooth Hearing Aids?

NHS hearing aids are not invisible but recently they have become much smaller and are considered to be discreet. (Our private practice is able to advise on fully invisible hearing aids.) Similarly, the NHS hearing aids are not rechargeable (,this is also only a feature of private hearing aids. We are glad to announce that Bluetooth hearing aids are now available on the NHS ! They have the ability to stream with smartphones, Tablets, laptops, TV and more. Smartphone Apps can be used to control these models. 

Are Private Hearing Aids Better Than NHS Hearing Aids?

The top hearing aid manufacturers keep their latest hearing aid technology for the private market. They only provide older technology to the NHS market (typically 6+ year old technology). Consequently, there are more options available in the private market.  All private hearing aids are available from us on a 60-day trial with 100% money-back guarantee. Please note - we cannot discuss private hearing aids during an NHS appointment, so kindly make a separate appointment for private enquiries. We usually encourage all patients to use NHS hearing aids before they trial and compare with private hearing aids.

To discuss NHS and private options, or to book an appointment please call us on 020 8059 9645.

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NHS Hearing Aid Troubleshooting Guide

If you hearing aid is not working then please read our self-help guide and associated videos for more information.

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