We Are OPEN & Have Full NHS COVID Measures In Place.
Branches in Central London (Harley St), Mill Hill, Golders Green and Whetstone
NHS Hearing Aid Patients
We offer NHS Hearing Assessments & NHS Hearing aid fittings at all our locations. Patients must be registered with a GP practice that is located within the Barnet CCG area. New patients require a referral from their GP to access our services. We offer extensive After Care Services for existing NHS hearing aid users.
NHS Ear Wax Removal
We offer NHS ear wax removal services at all of our locations. We use the safest technique for ear wax removal - microsuction. This is considered to be safer, gentler and more effective than syringing & irrigation.
Patients require a referral from their GP to access this service.
Frequently Asked Questions
How Do I Book An Appointment?
This service is only available to those who have a GP in the Barnet CCG area. New patients who would like to access our NHS services need a referral from their GP. If you are an existing NHS hearing aid user then please call us to make an appointment. For more information about this service, please email us at audiologicalscience.barnet@nhs.net
Am I entitled to free aftercare services for my hearing aid?
If you have been provided with hearing aids under the NHS, you are entitled to three years of free aftercare from the date your hearing aid was issued. Aftercare includes follow up appointments, replacement batteries and repairs. If you have had your current NHS hearing aids for more than three years then please call us for further advice Tel - 020 8059 9645
How do I arrange for a Repair or get further Advice?
If you require a repair or need further advice regarding your hearing aid, please or call us on 0208 059 9645 to discuss, or book an appointment. You may also email us at audiologicalscience.barnet@nhs.net
How do I get new batteries?
If you need new batteries in your first 3 years of use please follow the steps below:
1. Send a stamped, self addressed envelope to Audiological Science, 5 Hoop Lane, London NW11 8JR
2. Enclose your old, used batteries so we may recycled them, as required.
3. Please quote your NHS number in the letter to us.
4. We will send you replacement batteries back to you in your Stamped Self Addressed Envelope.
Do You Provide A Walk-IN Service?
Usually we do have walk-n services but currently walk-in clinics have been cancelled due to COVID. Until further notice, please contact us to make an appointment.
Do you provide Invisible Hearing Aids, Rechargeable Hearing Aids or Bluetooth Hearing Aids?
NHS hearing aids are not invisible. Our private practice is able to dispense invisible hearing aids. Please call on 020 8059 9645 to discuss further. Similarly, the NHS hearing aids are not rechargeable and do not have ability to stream via bluetooth directly to smartphones and TV etc. For these systems please call us to discuss options on the private market, or to book a private appointment. All private hearing aids are available from us on a 60-day trial with 100% money-back guarantee.
Are Private Hearing Aids Better Than NHS Hearing Aids?
The top hearing aid manufacturers keep their latest hearing aid technology for the private market. They only provide older technology to the NHS market (typically 6+ year old technology). Consequently, there are more options available in the private market. Call us to discuss private options or to book a private appointment on 020 8059 9645.
NHS Hearing Aid Troubleshooting Guide
If you hearing aid is not working then please read our self-help guide and associated videos for more information.